Wednesday, December 15, 2010

Tonight, I bought a TV in anger


I've been thinking about getting a new tv for myself for Christmas. (Merry Christmas to me!)

So I swung down to Best Buy and wandered over to the tv section. I wandered around and waited for a helpful sales associate to show up. No one did. Eventually I noticed that there was one sales dude in tv, (ONE!) and that he was helping an elderly couple. It was clearly going to take awhile. I looked around for someone else, but didn't find anybody.

So I waited. And waited. Eventually I decided that since I'm going to need a new computer soon, I'd wander over to computers and knock out two birds with one stone.

I walked over and browsed, looked at some models, had some questions. But once again I couldn't find any helpful sales associates.

So I wandered back to tvs. Still one dude. Still helping elderly couple.

And I waited. And waited some more. I wandered through the phone section thinking I might get lucky. I didn't.

I wandered back to computers. I finally found a sales guy. He said that he was already helping someone and three people were waiting behind them. He suggested I talk to his coworker. He pointed at a harried looking surrounded by 5 people.

I went back to tvs.

Still no help. A comcast guy who had been watching this fiasco the whole time but who was not allowed to help me (he wasn't wearing a blue shirt) went with me for another round of "Let's try and find a sales associate" he then informed me that if I went to customer service they could probably help me.

That's pretty much where I lost it. I'm not going to sit in some hellish holiday customer service line for the privilege of giving Best Buy a bunch of money.

Screw you Best Buy! No Freaking Way! Or, I pointed out, I could just go to another store and buy a freaking tv.

So I went to Target. I pointed out the tv I wanted. Same model. Cheaper price. I was helped the minute I went to the desk and 5 FREAKING MINUTES LATER they had it out of the back room and were helping me load it into my car.

Oh yeah Best Buy. 5 minutes. Take that.

Fortunately both of my roommates were home, since I hadn't actually planned on buying a tv today. They helped me get into my room and hooked up.

Now I'm making sure it works. And I'm not so angry anymore.

I'm still going somewhere else for a new computer. There's a principle involved.

Take that BestBuy. Ninja Corbeau stands triumphant!